Privacy Policy

Last Updated: September 17, 2023

Welcome to iCare Gadget India! This Privacy Policy explains how we (the "Site," "we," "us," or "our") collect, use, and share your personal information when you visit or use our services on icaregadget.in (the "Site") or communicate with us about our Services. When we refer to "you" and "your," we mean you as a user of our Services, whether you're a customer, a visitor to our website, or someone whose information we have gathered as described in this policy.

Please Take a Moment to Read This Privacy Policy
It’s important to us that you understand how we handle your information. By using our Services, you agree to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our Services.

Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Whenever we make changes, we will post the revised policy on our Site and update the "Last Updated" date at the top. We encourage you to check back regularly for any updates.

How We Collect and Use Your Personal Information
To provide our Services effectively, we collect personal information from various sources. The information we gather depends on how you interact with us.

In addition to the uses described in this policy, we may use your information to communicate with you, improve our Services, meet legal obligations, enforce our terms, and protect our rights and those of our users.

Types of Personal Information We Collect
The personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to any information that identifies you or relates to you. Here’s a breakdown of the types of information we collect:

Information You Provide Directly
When you interact with our Services, you may provide us with:

  • Contact Information: Your name, address, phone number, and email.
  • Order Details: Information related to your orders, such as billing and shipping addresses, payment confirmation, and contact information.
  • Account Information: Your username, password, security questions, and other account security details.
  • Customer Support Information: Any information you choose to share with us when you reach out for support.

You may choose not to provide certain information, but doing so may limit your ability to access some features of our Services.

Information We Automatically Collect
We may automatically gather certain information about your usage of our Services ("Usage Data"). This includes details about how you access and use our Site, such as device type, browser type, network connection, IP address, and other usage information. We use cookies and similar technologies to collect this data.

Information from Third Parties
We may receive information about you from third parties, including service providers who help us operate our Site and Services, such as:

  • Payment Processors: Companies that handle payment information to process your transactions.
  • Marketing Partners: Third parties that may collect data through our advertising or tracking technologies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Services: We use your personal information to fulfill our commitments to you, including processing payments, fulfilling orders, managing your account, and arranging shipping.
  • Marketing and Communication: We may use your information to send you marketing communications and promotional content via email, text, or postal mail. You can opt-out of these communications at any time.
  • Security and Fraud Prevention: Your information helps us identify and prevent potential fraud or malicious activities. We encourage you to keep your account information secure and to notify us if you believe your account has been compromised.
  • Customer Support: We use your information to enhance your experience and improve our Services based on your feedback and interactions.

Cookies
We use cookies on our Site to improve your experience. Cookies help us remember your preferences and enhance the functionality of our Services. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our Site.

How We Share Your Personal Information
We may share your information in specific situations, including:

  • Service Providers: With vendors who assist us in providing our Services, such as payment processors and customer support.
  • Marketing Partners: To enhance our advertising efforts and improve services.
  • Legal Requirements: To comply with laws, respond to requests, or protect our rights and those of others.

We do not sell or share your sensitive personal information without your consent.

 

Security and Retention
While we strive to protect your information, no security system is infallible. We recommend not sharing sensitive information over unsecured channels. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information.
  • Deletion: The right to request the deletion of your personal information.
  • Correction: The right to request correction of inaccurate information.
  • Portability: The right to receive a copy of your information in a usable format.
  • Restriction: The right to request restrictions on how we process your information.

You may exercise these rights by contacting us using the information below.

Complaints
If you have any concerns about how we handle your personal information, please reach out to us. If you’re not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users
Your personal information may be transferred and processed outside your country. We ensure that any such transfers comply with applicable data protection laws.

Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please reach out to us at support@icaregadget.in